You have two options to return your items:
1. You can visit your local Champs Sports store for a free return.
2. If you choose to send your return by mail, then we offer a $6.99 return shipping label fee for customers in Canada. You can start a return by going to our Ready Returns portal.
If you used FLX Cash on your order, then the $6.99 return shipping label fee could be taken from your FLX Cash refund.
For example, if you’re due a $10 FLX Cash refund, we’ll deduct $6.99 from your refund. The remaining $3.01 will return as 9,030 XPoints to your FLX account.
Used a $5 FLX Cash reward? We’ll deduct $5 from your refund. The remaining $1.99 would be taken from another method of payment, say a credit card.
For partial refunds, if you would like to start a return for a transaction in which FLX Cash was applied and only part of the order is returned, then you’ll be refunded for the returned items to the original method of payment (minus any return fees).